FAQ – Packaging & Delivery

Packaging

For practicality reasons the packaging used for your order will depend on the size and quantity of the prints.

A3 & A4 printing (including laminated) are sent out flat packed in heavy duty cardboard sleeves to protect them during transit.

A0, A1 & A2 printing (including outdoor and vinyl stickers) are packaged in strong postal tubes to protect them during transit. The tubes have rigid plastic end caps securely attached to each end.

Canvas Prints are carefully covered in bubble wrap and sent out in heavy duty cardboard boxes to protect them during transit.

Turnaround times

Photo prints (including laminated prints) are dispatched next working day and sent via Royal Mail First Class (signed for). The larger A2, A1 and A0 prints (and all sized canvases and vinyls) are dispatched within 3 working days of your order and sent by our carrier.

Delivery Costs

Orders over £50 receive free delivery. Our standard delivery is charged at £3.95 per order. The more prints you order the more cost effective this will become.

Delivery Area

We can deliver your printing to any UK mainland address. Please Contact Us for a quote on overseas orders. We operate a mail order (online only) service and do not provide any facilities for customers to collect in person.

Returns & Refunds

We operate strict quality control checks on all our printing prior to despatch.  In the unlikely event that a printing error has been overlooked, the faulty print must be returned to us and proven to be of sub-standard quality before any refund will be processed. We will then issue a refund including a reasonable amount to cover your return postage.

Got another question?

Please feel free to ask anything that we haven’t covered. Contact Us

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Packaging & Delivery